Nation wide Shipping Information

Shipping Information - Free Shipping: Orders over $100CAD (Canada-wide) - Standard Rate: $9 for orders under $100 - Processing Time: 1-3 business days - Delivery: 3-5 business days via Canada Post

Frequently Asked Questions

🛒 ORDERING

Q: How do I place an order?
A: Select your item, checkout via PayPal, and you’ll receive an order confirmation email.

Q: Can I change/cancel my order?
A: Changes must be requested within 24 hours via [fusion8567@yahoo.com]. Custom items cannot be canceled once production begins.

🎨 PRODUCTS

Q: Are your items truly one-of-a-kind?
A: Yes! Each piece is hand-painted in our Mississauga studio – no duplicates exist.

Q: How do I care for my hand-painted item?
A: Machine wash cold, inside out. Avoid bleach.( for further detail check ABOUT CARE section

📦 SHIPPING

Q: Why does shipping take so long?
A: Each piece is made-to-order with meticulous hand-painting. check delivery information

Q: Do you offer local pickup?
A: Not currently – all orders ship via Canada Post for security and consistency.

💳 PAYMENT

Q: Why PayPal only?
A: It protects both of us from fraud. No exceptions.

Q: Will I be charged customs fees?
A: No – we only ship within Canada (no international fees).

🔁 RETURNS

Q: Can I return my item?
A: Due to the custom nature of our products, all sales are final unless damaged in transit.

Q: What if my item arrives damaged?
A: Email photos+ video of item with original tag to [fusion8567@yahoo.com] within 48 hours of delivery for assistance.

Need Help?

📧 Email: [fusion8567@yahoo.com]
⏳ Response time: 24-48 hours

"Don’t see your question? Email us – we’re happy to help!"